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Better Appreciation for Replication, Tra Vinh Delegates Visit Jogjakarta

06/05/2011

Indonesia

2. - 5. May 2011. With the goal of developing a deeper understanding on the best practice being replicated, a delegation from Tra Vinh City visited Jogjakarta, Indonesia on 2. - 5. May 2011. The delegation headed by no less than the Vice-Chairman of the People’s Committee, Mr. Nguyen Thanh Van stayed in Jogjakarta for four days to better appreciate the E-Government as the Breakthrough to Enhance Government Performance and Services (“e-government”), the Best Practice (BP) Model of Jogjakarta, Indonesia. Joining the Vice-Chairman are officials from Tra Vinh City and Pattaya coaches. The coaches were also utilized as interpreters for the delegation.

During the exchange visit, Tra Vinh City delegates met with employees from different offices in Jogjakarta who utilizes e-government, including the Goods and Services Procurement Unit, Community Health Center, and the City Library. Tra Vinh City delegates also had a chance to interview people from Jogjajarta who uses e-government specifically, the beneficiaries of public services and participants of the planning for land clearance. After each meeting with Jogjakarta employees, Tra Vinh City delegates met separately to incorporate their new learning on the Transfer Concept Action Plan (TCAP).

As a result of this exchange, Tra Vinh City delegates were able to understand how Jogjakarta provides efficient services to its constituents through e-government. They were able to identify more realistic approaches in implementing e-government to their city. Also, as they continuously adjust their TCAP, after each session with Jogjakarta employees, Tra Vinh City delegates were able to identify when the TCAP can be approved. They targeted 13 May 2011 as the date for TCAP’s approval.

As Tra Vinh City delegates learned the importance of monitoring and evaluation (M & E) in Jogjkarta’s successful implementation of e-government, the group agreed to incorporate M & E components in the final version of the TCAP. They also decided to institutionalize M & E in their regulations and develop the city’s capacity for M & E implementation.