Songkhla, Thailand
Songkhla At A Glance
Like TraVinh in Vietnam, Songkhla in Southern Thailand has ambitious plans to introduce e-government to the city,in an effort to improve the efficiency of local government and to make routine administrative processes user-friendlier. The example for this came from Yogyakarta in Indonesia, where the award-winning scheme revolutionised the city’s services. Songkhla has made very good progress so far – the e-government system is being tested out and the task force of the city is currently reviewing people’s satisfaction with it. A questionnaire of more than 100 users of the new service showed a satisfaction of 84% - very encouraging. Training workshops for the council’s staff are continuing, with the aim of bringing more and more departments online.
Key Facts:
| Name of Pilot City (Full-version): | Songkhla |
| Type of Local Government: | Municipality |
| Country: | Thailand |
| State/ province: | Songkhla Province, Muang District |
| Name of Mayor: | Mr. Peera Tantiseranee |
| Number of registered inhabitants: | 72,066 (as of March 2010) |
| Website: | http://www.sonkhlacity.go.th |
|
Logo/Flag: |
|
| |
|
| Thematic Area: | Institutional governance |
| Replication of Best Practice: | "E-Government as the Breakthrough to Enhance Government Performance and Services", Yogyakarta, Indonesia |
Replication of Best Practice 4
(Thematic Area 2: Institutional governance)
Songkhla News Documents
- You want to learn more? Find the short and extended versions of the transfer concept as well as other pilot city documents here.